Cancellation Policy

All sessions are to be used within 30 days of purchase. This package grants 8/mo in person coaching sessions to be used within 30 days of purchase date. This plan provides weekly nutrition recommendations and exercise programming only. Plan adjustments will be made after weekly check-ins are received. There are no refunds or credits issued for unused sessions, if applicable. Your success is as good as you make it! Please understand if you do not communicate with your coach during check-in's, adjustments to your diet and exercise contribute to your success cannot be made. Though you can communicate with your coach 24/7, questions will be responded to between the hours of 11a-8pm M-F. While you may receive responses outside this window, it is an exception and not the norm. If you schedule a session and do not show for that session OR cancel inside 24 hours of your session, this session will be deducted from your total for the month, if applicable. If you are 15 mins or more late, you will lose that session for the day. If you are late less than 15 minutes, your session length will be shortened by the amount of time you are late. (Ex: You arrive at 6:14p for a 6:00p session. Your session will still end at 7:00p.) Though all exercise plans are individualized based on individual client health situations, please consult with your doctor before engaging in any exercise/diet program.

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